Straight answers about recovery, repair and privacy

Logically healthy drives with deleted or formatted data are commonly 1–3 working days. Physically damaged drives, encrypted volumes and large business volumes take longer — imaging a single failing drive can run for a day or more. We tell you the expected window after diagnosis and update the status as it moves.

Data Recovery

Frequently, if the storage area has not been overwritten. The sooner you stop using the device, the better. On SSDs, TRIM may have already discarded the blocks permanently, which is why an honest assessment matters more than an optimistic promise.

Data Recovery

Quick formats usually leave file content intact and recovery success is often good. Full formats, re-partitioning followed by writing new data, or secure-erase on SSDs are very different cases. We check the filesystem state before committing to anything.

Data Recovery

It depends on the type of damage. Clicking, beeping or a drive that does not spin up indicates mechanical failure; that is higher risk and quoted separately after inspection. Drives exposed to fire, flood or severe shock are assessed individually, and we will say when the chance is too low to spend your money.

Data Recovery

Usually yes. When the machine will not power on, the storage drive is normally still readable — we extract it, connect it in a controlled way and recover the data. If the SSD is soldered to the dead board, the work becomes board-level repair and that is explained before you approve.

Data Recovery

Power it off and leave it off. Remove it from the enclosure if that is easy and safe, wrap it anti-static (a paper envelope inside a box works), pad it against shock, write your name and contact number on a paper and put it with the drive. Do not open the sealed drive housing, and do not try freezing or hitting it.

Data Recovery

No. Recovery success depends on device condition, filesystem status, overwrite level, encryption and physical damage. Anyone who promises 100% is guessing. What we guarantee is process: honest diagnosis, your approval before work, secure handling and full transparency on cost.

Data Recovery

We work on read-only images where the device allows it, we do not upload your files anywhere, we do not browse personal content, and access is limited to the technician handling your job. Recovered data is delivered to you on your media or encrypted transfer, then deleted from our working storage after your confirmed handover and a short grace period.

Security & Privacy

Only legitimate, ownership-verified help is provided. We require a photo ID plus one ownership proof (purchase bill, box with matching serial, warranty record, or a written employer authorisation on letterhead) and we record it in the job sheet. Microsoft/Google/Apple account recovery must go through the provider’s official verification; we do not bypass it.

Password Assistance

Yes — that is one of our most common jobs. We migrate user profiles, documents, desktop, browser data and passwords (via export), mail stores, WhatsApp/backup folders, and business application data, then reinstall and configure your applications and verify the count/checksums with you.

Backup & Migration

Diagnosis is a paid, separately listed service. If you decline the recommended work after diagnosis, you pay only the diagnosis amount and the device is returned; recovered data is not retained beyond the agreed grace period.

Pricing

Yes for business clients and for customers outside the immediate area. On-site visits cover diagnostics, setup, network and printer work; drive-level recovery normally needs shop infrastructure, so the drive comes to us while everything else is handled at your office.

Service

You receive a Service ID at submission (for example PNX-4F92-KQX) on the confirmation screen, by e-mail/WhatsApp and in your customer dashboard. Enter it on the Track Service page to see status: Received, Under Diagnosis, Waiting for Approval, In Progress, Recovery Attempt, Repair In Progress, Ready for Delivery, Completed or Cancelled.

Service

Advance if parts are being purchased, balance on delivery against the written estimate. Invoices are issued for every completed job. Business/AMC clients can be billed monthly as agreed in the contract.

Pricing

Often yes, provided no new photos were taken after formatting. Stop using the card immediately, and do not let the camera "repair" it. We recover the files, verify integrity, and then advise a formatting habit that keeps the card healthy.

Data Recovery